Australia's Commonwealth Bank must be wishing it never got out of bed this month. The other day they managed to double debit 200,000 customers. And vowed it would never happen again.
"We're currently auditing our process to ensure it doesn't happen again," said a spokesman for the bank. "We're trying to ensure our customers are not put out again by the fees."
So course, it's happened again.
"The Commonwealth Bank is at a loss to explain the cause of a technical glitch which has crippled its online banking system for the second time in two weeks.
Since 9am, customers logging onto the CBAs online banking portal, Netbank, have been met with an error screen stating that the site is temporarily unavailable."
Commonwealth Bank crippled by online glitch
In their defence this seems to be an unrelated issue. Last week it was due to a transaction file being processed twice inadvertently. Today's problems are centered around their online banking system.
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